The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 578 |
| Houston, TX | 362 |
| Seattle, WA | 238 |
| Washington, D.C., DC | 225 |
| Philadelphia, PA | 225 |
| Atlanta, GA | 206 |
| Denver, CO | 204 |
| San Francisco, CA | 149 |
| Sacramento, CA | 144 |
| Miami, FL | 142 |
| Indianapolis, IN | 136 |
| Orlando, FL | 134 |
| Portland, OR | 118 |
| Detroit, MI | 114 |
| Boston, MA | 113 |
| Minneapolis, MN | 102 |
| Brooklyn, NY | 89 |
| Salt Lake City, UT | 89 |
| Oakland, CA | 87 |
| Jacksonville, FL | 87 |
| Baltimore, MD | 72 |
| Tampa, FL | 68 |
| Pittsburgh, PA | 65 |
| New York City, NY | 62 |
| San Jose, CA | 55 |
| Tacoma, WA | 47 |
| Reno, NV | 45 |
| Fort Myers, FL | 42 |
| Charlotte, NC | 40 |
| Dallas, TX | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Ben ⚾🎣🐕🐈🍺 (@WyattBEarp) reported @mobtowngeorge @Xfinity That is pricy. I pay Spectrum $75 for their standard internet service.
- pbarr (@pbarr) reported
@Acyn Why does @Xfinity allow this garbage to be broadcast from their services?
- Mark Rosenthal (@markrrosenthal) reported
Xfinity Internet has been out for HOURS now. Thank god I never threw out my physical media. Time to find out what a 20 year old DVD of DESPERADO looks like on a 4K tv!
- Daniel Robinson (@lightrailtrain) reported
@NoelleS03123136 @comcast **** off, you had no part in this in the first place
- Arpi (@Arpi01830914) reported
@XfinitySupport 2 days on phone with Xfinity & 1 day on Twitter, Xfinity still hasn't been able to restore my internet. For no fault of my own + despite confirmation of service extension, Xfinity disconnected my connection. Imagine that for a wfh day! Time to switch!
- Tess Malone (@temalone) reported
I set up my wifi in the new condo in less than five minutes and finally resolved and issue where xfinity thought my primary account was an address I haven’t lived at since 2016. The Mercury in Gatorade has sucked ***, so I will take this win.
- J. L. Martinez (@500hrclub) reported
@fuboTVsupport your services SUCK! I wish I had NEVER LEFT XFINITY!I will be going back! YOU CONSTANTLY ARE CRASHING! Timing Out! Huddling Up! DONT PAY FOR THIS SERVICE! IT SUCKS!
- George L Peters Jr (@mobtowngeorge) reported
How is @Xfinity raising internet bills by 27% for the same BS product? Am I getting 27% more speed, 27% more reliability, or 27% better customer service? We need competition in Baltimore. @MayorBMScott @BillforBmore
- Jay Dilks (@DilksJay) reported
@dave_stickland A lot of people fail to realize Comcast has to pay per telephone pole they use or per foot underground. It adds up. Internet is still insanely profitable on margins.
- Bodega Baë (@hanh_solowe) reported
I truly don’t understand how the @Xfinity website can never load my account page
- Stephanie B. (@Amethystia22) reported
@JeremyNDooley @Xfinity Saw this **** live. Customer service is such a pain
- Trap (@trapistaken) reported
comcast is the worst internet provider in the world do not use it, it ******* sucks
- D1Joc (@1kJoc) reported
I’m in the worst mood I’ve ever been in awhile all thanks to xfinity
- it’s Murda (@_OhNahNah) reported
@Xfinity @XfinitySupport YEAH, idk what’s going on with y’all this little “outage” been ALL DAY. y’all AUTO PAY these accounts ON TIME, i at least deserve working wifi. y’all burnt out!!
- MEWoodman (@woodyrich) reported
@Roku Xfinity Streaming app not working on ROKU device past 3 days. What’s going on?
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