The Home Depot North Avenue Store in Chicago, IL 60642 (2024)

Your delivery company XPO failed today!

Your delivery company arrived at the job address today and refused to delivery and install my new range as scheduled. The guy Jose, from XPO called his manager and told him/her he would not install my range. The installer wasn’t trained properly to turn the gas valve off and install the range.

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Rare Plant Find

I was so happy to see this Rare Plant ,” Alocasia Jackyln” in good shape, I bought two .I always find Rare Plants at this location. AAlways happy to travel here .excellent customer service too.

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Hidden Treasure ❤️❤️❤️

I went to this HD looking for rare plants and found one ,”Monstera Peru “Which was on my wish list . As cold as it was that day ,it was worth the trip .I bought two .I wish I had more money cause they had nice selection.

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Jennifer at the Cashier Counter ROCKS!

I am a Realtor, always on the go with very little time to waste and Jennifer is just what the doctor ordered to get me in/out of Home Depot in no time! She exemplifies what excellent customer service is all about. From the moment I approached the counter, she greeted me with a warm and genuine smile that instantly made me feel welcome. Her attentiveness and understanding of my needs were exceptional. She diligently resolved an issue I had, demonstrating both efficiency and a sincere willingness to help.Jennifer's professionalism and positive attitude are exactly what is needed for a successful establishment. As a cashier, she is truly the pulse of the retail operation, and her exemplary service enhances the overall shopping experience. I believe management should use Jennifer as a model for how customer service should be conducted. Her dedication and competence set a high standard for others to follow. Kudos to Jennifer!

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Excellent Customer Service and great value

One of the biggest tasks on any projects ,it’s the shopping part; well it wasn’t a hazel at all. The North Ave Home Depot Store made it easier than ever. Awesome prices( got my pavers on sale) and they had the color and quantity I needed.

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Very helpful

I purchased moving supplies and they were very helpful! The customer service clerk helped me load up the card and decide how many boxes and supplies that I needed. They helped to streamline the process

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Helpful

I’m surprised at the amount of South American immigrants that are stationed at the driveway entrances. There is no threat but feel uncomfortable that these are folks that are looking for work. Not unique to this home improvement business. Staff is friendly and helpful here. It’s a larger HD footprint and usually has product I’m looking for.

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Store personal is always pleasant

I shop at store 1912 daily.

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knowledgeable, friendly staff

we are all quick to create negative reviews when appropriate but don't always take the time to write a positive one. We had a great experience at our local Home Depot on North Ave in Chicago. We were able to easily find knowledgeable staff for help. And when I had trouble downloading the Home Depot App the cashier went out of her way to patiently help me. It was a great experience and the way one would love to be treated.

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Great Store and shopping experience

Went to purchase the Ring Flood Cam product trying to decide on a PLUS or PRO model. Employee, "Sharresse" was knowledgeable, pleasant, and accommodating. It felt like she was part of the home security project I was working on. In addition, I purchased other outdoor lighting and timers.

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