Reviews
4.9
(2,009 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota Merriam
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5.0
Jimmy really made sure I found the right vehicle, and
June 11, 2024
By Dominique.D on DealerRater
Jimmy really made sure I found the right vehicle, and made the process easy to understand.
5.0
Jimmy really made sure I found the right vehicle, and
June 11, 2024
By Dominique.D on DealerRater
Jimmy really made sure I found the right vehicle, and made the process easy to understand.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- Jimmy Adams
0 people out of 0 found this review helpful.
5.0
Jacob Sanchez fue un excelente vendedor cuando compré mi
June 10, 2024
By Catvas on DealerRater
Jacob Sanchez fue un excelente vendedor cuando compré mi Toyota Camry 2022. Fue profesional, atento y respondió todas mis preguntas con paciencia. El proceso fue rápido y sin complicaciones. Estoy muy satisfecho con mi compra y definitivamente recomendaría a Jacob a otros compradores. ¡Cinco estrellas!
5.0
Jacob Sanchez fue un excelente vendedor cuando compré mi
June 10, 2024
By Catvas on DealerRater
Jacob Sanchez fue un excelente vendedor cuando compré mi Toyota Camry 2022. Fue profesional, atento y respondió todas mis preguntas con paciencia. El proceso fue rápido y sin complicaciones. Estoy muy satisfecho con mi compra y definitivamente recomendaría a Jacob a otros compradores. ¡Cinco estrellas!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worked with:
- Jorge Lopez
- Jacob Sanchez
0 people out of 0 found this review helpful.
Dealer response
Catvas, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!Desnee Pittmon - Guest Services Managerdesnee.pittmon@hendrickauto.com
5.0
Isaac was a great help, help us get a new car and
June 10, 2024
By josuemarin23 on DealerRater
Isaac was a great help, help us get a new car and everything went fast.
5.0
Isaac was a great help, help us get a new car and
June 10, 2024
By josuemarin23 on DealerRater
Isaac was a great help, help us get a new car and everything went fast.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- Isaac Copes
0 people out of 0 found this review helpful.
Dealer response
Josuemarin23, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5.0
I had a great experience buying a car through Steve!
June 10, 2024
By Johnny Schmidt from Kansas
I had a great experience buying a car through Steve! Very helpful and very professional!
5.0
I had a great experience buying a car through Steve!
June 10, 2024
By Johnny Schmidt from Kansas
I had a great experience buying a car through Steve! Very helpful and very professional!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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Dealer response
Johnny Schmidt, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
5.0
Very Happy with my service - The day I came to look At
June 10, 2024
By Liz from Kansas City
Very Happy with my service - The day I came to look At vehicles was no one in sight, I was there looking myself with my grandson out came Brian, immediately found me what I was looking for and ordered it , very icr courteous and quick to help, kept me informed weekly and updated, my grandson and i him a 100/10 his hard work I will be seeing him again-i am seeking a van as well💙
5.0
Very Happy with my service - The day I came to look At
June 10, 2024
By Liz from Kansas City
Very Happy with my service - The day I came to look At vehicles was no one in sight, I was there looking myself with my grandson out came Brian, immediately found me what I was looking for and ordered it , very icr courteous and quick to help, kept me informed weekly and updated, my grandson and i him a 100/10 his hard work I will be seeing him again-i am seeking a van as well💙
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worked with:
- Brian Hamm
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Dealer response
Liz, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5.0
Kevin Soc LeivaHe is nice and good personHe is
June 10, 2024
By Peter N Cung from Kansas City
Kevin Soc LeivaHe is nice and good personHe is talking very kind we love him
5.0
Kevin Soc LeivaHe is nice and good personHe is
June 10, 2024
By Peter N Cung from Kansas City
Kevin Soc LeivaHe is nice and good personHe is talking very kind we love him
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worked with:
- Kevin Soc-Leiva
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Dealer response
Peter N Cung, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
5.0
Steve did absolutely amazing!
June 10, 2024
By Averie from Kansas City, KS
Steve did absolutely amazing! This dealership was so helpful and made buying a car easy. Steve was such an amazing salesman, helped me from the first call in until the very end. Extremely knowledgeable and understanding of the situation I was going though. Got me into just what I was wanting! I highly recommend this dealership and Steve.
5.0
Steve did absolutely amazing!
June 10, 2024
By Averie from Kansas City, KS
Steve did absolutely amazing! This dealership was so helpful and made buying a car easy. Steve was such an amazing salesman, helped me from the first call in until the very end. Extremely knowledgeable and understanding of the situation I was going though. Got me into just what I was wanting! I highly recommend this dealership and Steve.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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Dealer response
Averie, we are so pleased you enjoyed your visit to Hendrick Toyota Merriam! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5.0
Kevin Soc-Leiva was great to work with.
June 10, 2024
By Pa from Kansascity
Kevin Soc-Leiva was great to work with.completely blew my ecpectationsout of the water COME SEE KEVIN!!!
5.0
Kevin Soc-Leiva was great to work with.
June 10, 2024
By Pa from Kansascity
Kevin Soc-Leiva was great to work with.completely blew my ecpectationsout of the water COME SEE KEVIN!!!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worked with:
- Kevin Soc-Leiva
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Dealer response
Pa, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
5.0
Quick to greet us.
June 9, 2024
By Pprincess on DealerRater
Quick to greet us. Helpful answering questions duing test drive. Dakota was very personable and friendly.
5.0
Quick to greet us.
June 9, 2024
By Pprincess on DealerRater
Quick to greet us. Helpful answering questions duing test drive. Dakota was very personable and friendly.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- Tim Mallams
- Dakota McQuiston
- Nick Unselt
0 people out of 0 found this review helpful.
Dealer response
Pprincess, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!Desnee Pittmon - Guest Services Managerdesnee.pittmon@hendrickauto.com
5.0
Jacob Dulay helped me and my father find the perfect
June 9, 2024
By Landen Travis from KANSAS
Jacob Dulay helped me and my father find the perfect certified used car on the lot. Thank you, would recommend to anyone!
5.0
Jacob Dulay helped me and my father find the perfect
June 9, 2024
By Landen Travis from KANSAS
Jacob Dulay helped me and my father find the perfect certified used car on the lot. Thank you, would recommend to anyone!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worked with:
- Jacob Dulay
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Dealer response
Hi Landen Travis, thank you so much for your positive comments about Hendrick Toyota Merriam! Please don't hesitate to reach out if there's anything additional we can do for you.Desnee Pittmon - Guest Services Managerdesnee.pittmon@hendrickauto.com
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